Question 1

How do I know my fruit is safe?

Accepted Answer

We meet the highest standards of food safety regulation. We are NZ GAP certified, which means that we have been certified as meeting requirements under the Food Act 2014.

Question 2

Can I order a mix of apples and pears?

Accepted Answer

Yes! Orders can be all apples, all pears, or a mix of both. Orders can contain a mix of varieties too. Please choose from no more than 2 varieties per kilogram. If you are ordering 1kg, we ask that you select from no more than 2 varieties.

Question 3

Do you deliver to me?

Accepted Answer

We would love to fulfill orders from further afield and are happy to do so, however, we will need to confirm the shipping fee depending on the volume of your order and your location before we confirm your order and confirm payment. 
 
Please email us your address and the volume and varieties you would like - we will be pleased to help!

Question 4

How do I know if you have received my order?

Accepted Answer

We will send you an email confirming that we have received your order immediately.
 
We will then let you know whether we can fulfill your order. We will advise you of the payment amount and provide bank account details. 
 
Once payment is received by bank transfer, we will confirm your delivery is coming to you and approximate delivery timeframes.

Question 5

What payment methods do you accept?

Accepted Answer

At this stage, we accept bank transfer only. We will provide our bank account details by email when we confirm your order.

FAQ

Frequently asked questions

How do I know my fruit is safe?

Can I order a mix of apples and pears?

Do you deliver to me?

How do I know if you have received my order?

What payment methods do you accept?